Can I upgrade, downgrade or cancel at any time?

Absolutely.

Complyfile recognizes that volunteer numbers can change over time; smaller organisations may know that they are only going to be recruiting an occasional volunteer; larger organisations may get larger, or even slim down in size depending on changing requirements. With Complyfile you're not locked into any particular price plan.

We tie the Complyfile price plans to the number "Records" in your Complyfile database.

So, for example, a new electronic record will be created in your organisation's database whenever:

  • someone submits an application form to you through the COMPLYfile software,
  • responds to an email invitation to apply,
  • or whenever you upload details of a volunteer recruited prior to your adoption of the COMPLYfile software.

We will count each record on your organisation's database as part of your allotted total number of volunteer records purchased as part of your Subscription.

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