We’re a web-based business so accepting payment by cheque (which are being phased out in any event) or cash goes against our very ‘modus operandi’ such that in countries where payments by Direct Debit (or the local equivalent) is available, we have taken the business decision to only accept payments by Direct Debit.
To that end we have built much of the billing functionality of the software around that end-goal. We’re a SEPA (Single Euro Payments Area) authorised Direct Debit ('DD') biller ('creditor').
In our experience, payment by Direct Debit is faster, more secure, and produces less administrative overheads on the payer and the payee. Under the SEPA DD arrangement, organisations have the right to cancel their SEPA Direct Debit at any time by writing to Complyfile Limited and informing your bank.
Volunteer administrators may have their own personal credit cards; but the process of incurring a monthly or annual charge on your own personal credit card, when it's not for you but rather is for the organisation; well, in our experience, most volunteer managers prefer that the organisation pays. It also avoids the time-consuming bit on your side of having to submit monthly expenses receipts.
From our side, Direct Debit enables Complyfile to reduce internal and external administrative costs from dealing with credit card payments, enabling us to keep the costs of the Complyfile licence down. We also avoid the risk of having to suspend access to an organisation's Complyfile in circumstances where an individual's personal credit card has reached its credit limit, expired or encountered some other unforeseen issue.