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I got an email to say my payment didn’t go through, what do I do? QUICK NAVIGATION Support Home Billing I got an email to say my payment didn’t go through, what do I do? Don't worry, we'll try it again; and if it still hasn't gone through we'll get in touch and see what we can do to help.See also Why payments fail Did this article help you? Yes No Related Questions: How do I upload an attachment / document to a user’s profile? It's easy to add attachment or document to your Complyfile....… I’ve clicked one of the panels in the To-Do bar, and can see the names of my applicants, what do I do next? Click a Profile Card for one of the applicants in...… I forgot my password. How do I reset it? Go to the Complyfile login page Login via the Complyfile...…